Services

 
 
Customer Service IS our reputation.

 

Compliance as a Service (CaaS)

Our Compliance Management team takes the guesswork out of your OQ program. From providing written documentation, to continuously monitoring progress, to providing guidance, to communicating with contractors - EWN is a valuable extension of your OQ Administrative team.

Custom Content Development

Custom course work is a natural extension of the training opportunities provided through EWN. Companies that utilize EWN custom course services can easily expand their training offerings and extend training to multiple departments - while maintaining all department training records in one system.

Passionate Customer Service

Ask any of our clients and they will all agree that our customer service is the BEST IN CLASS. EWN has experts that will answer your call or email to ensure you have what you need to navigate our system and any regulatory questions you might have. Customer Service is our reputation.

Reliable & Secure Technology

Part of the OQ NPRM is to complete the loop of change notification. Ensuring employees and contractors are both kept up to date of changes to your OQ program is vital, EWN allows this to happen effectively.

 

Do you have a question about our services? Not sure if we offer something you need?

 
 

Compliance as a Service (CaaS)


  • Have an audit? Our team will be there before, during and after.
  • EWN can take the headache out of managing contractor compliance by taking a huge role in the process and documentation.
  • Need an OQ Plan Review? Or a Drug & Alcohol Program? Or a Safety Program? We can help.
  • Be confident that your program is becoming more effective because EWN can plan, monitor, and provide recommendations for continuous improvement.
  • Our Compliance Management Team stays on-the-go to stay in-the-know to make sure you stay covered. 
OQ & Safety Compliance as a Service
 
 
Custom Safety Training Content Development - Computer Based Training

Custom Content Development


  • Easily expand training offerings
  • Extend training to multiple departments: Accounting, Finance or Customer Service
  • Display YOUR company logo on EWN course content
  • EWN can convert your current course content if needed
  • Voice & translation services available upon request
  • Full course development & design
 
 

Passionate Customer Service


  • Unlimited, uncapped customer service (via phone & email)
  • Industry experts with years of experience helping clients
  • Unlimited knowledge of EWN products & services
  • Authoring support, need a course and not sure the name - just ask!
  • 24x7x365 uninterrupted access to 100% of the EWN system
Passionate Support and Customer Services for OQ Training
 
 
  • The customer service at EWN is the best I have ever had.  The staff is so friendly and walked me through step by step.  I would like to thank everyone that helped me get started, THANKS SO MUCH!
    Tuckahoe Underground LLC
  • Everyone at EWN has always been so nice, and willing to help whenever I have a question or problem. The customer service at EWN is extraordinary, there are not a lot of providers you can call and get the same level of satisfaction and knowledge of the product that you do at EWN.  Thanks for all you do.
    Miller Pipeline L.L.C
  • It is so nice to call Customer Service and actually have it answered by a person.  I cannot remember the last time that has happened except when I call EWN.  The representatives always answer quickly and with a smile.  Thank you for your consistent and very helpful Customer Service Team.
    Pensacola Energy
  • Our company is very pleased with the level of customer service we get from EWN.  Whenever we find ourselves with questions or problems, we receive immediate attention and resolution to our issue.  The staff is very friendly and takes the time they need to help you.
    TJ Inspection
  • Your customer service has been excellent and places EWN well above the other vendors.
    Vectren Corporation
  • It was my pleasure speaking with Client Relations today! You had everything tuned-up in a few seconds, along with an excellent description of how to navigate the system.  I don't know how things could get any better, than with your Client Relations team.
    Miller Pipeline
 
 
The Most Reliable Hosting for Operator Qualification Data

Reliable & Secure Technology


  • Dedicated Servers allowing for fast, efficient data transfer.
  • Security? SAS70 Type II, SSAE16/ISAE3402, SOX, PCI DSS Level 1 Service Provider, TLS 1.2, 256-bit Encryption (bottom-line, we have you covered)
  • Full device redundancy, scheduled data backups & disaster recovery environment at a seperate geographic region.
  • 24x7 monitoring of traffic to and from EWN devices.
 
Computer Based Training Development Services - EWN Services.
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