Services
Customer Service IS our reputation.
Custom Content Development
Passionate Customer Service
Compliance as a Service (CaaS)
- Have an audit? Our team will be there before, during and after.
- EWN can take the headache out of managing contractor compliance by taking a huge role in the process and documentation.
- Need an OQ Plan Review? Or a Drug & Alcohol Program? Or a Safety Program? We can help.
- Be confident that your program is becoming more effective because EWN can plan, monitor, and provide recommendations for continuous improvement.
- Our Compliance Management Team stays on-the-go to stay in-the-know to make sure you stay covered.
Custom Content Development
- Easily expand training offerings
- Extend training to multiple departments: Accounting, Finance or Customer Service
- Display YOUR company logo on EWN course content
- EWN can convert your current course content if needed
- Voice & translation services available upon request
- Full course development & design
Passionate Customer Service
- Unlimited, uncapped customer service (via phone & email)
- Industry experts with years of experience helping clients
- Unlimited knowledge of EWN products & services
- Authoring support, need a course and not sure the name - just ask!
- 24x7x365 uninterrupted access to 100% of the EWN system
Reliable & Secure Technology
- Dedicated Servers allowing for fast, efficient data transfer.
- Security? SAS70 Type II, SSAE16/ISAE3402, SOX, PCI DSS Level 1 Service Provider, TLS 1.2, 256-bit Encryption (bottom-line, we have you covered)
- Full device redundancy, scheduled data backups & disaster recovery environment at a seperate geographic region.
- 24x7 monitoring of traffic to and from EWN devices.