EWN Blog

 
July 22, 2019

Looking Beyond the Minimum

EWN Compliance News | vol. 5 by Dr. Matt Joiner, EWN Executive Director of Education Eversource Energy (EE) is a Fortune 500 and Standard and Poor’s 500 energy company headquartered in Hartford, Connecticut and Boston, Massachusetts. EE employs over 800 gas employees in over 14 locations across its service region. In 2016, Eversource was searching for a customized training and compliance solution that would better ensure the rigor, effectiveness, and integrity of its training content, test security, records management, and overall Operator Qualification (OQ) Program. By 2018, Eversource and ENERGY worldnet, Inc. (EWN) had forged a superior collaboration in which regulatory guidelines were exceeded and a fully-customized OQ Plan was adopted. Working together, EWN committed its team of highly credentialed, dedicated experts to work alongside Eversource in the development of customized content and compliance materials tailored to their geographic region, specialized equipment, and internal policies, procedures, and plans. In the end, the Eversource-EWN collaboration involved: Auditing existing content, evaluations, and materials and recommending improvements; Developing customized quizzes, knowledge checks, and examinations; Securing seasoned, credentialed subject-matter experts and industry insiders to vet materials; Recommending the use of a third-party Authorized Training and Assessment Center (ATAC) to perform unbiased field and performance evaluations; Recommending […]
May 21, 2019

Is Your OQ Program Effective?

EWN Compliance News | vol. 4 by Claude McKee, EWN Compliance Management Specialist Do you check your OQ training at least annually to review employee pass-fail rates and assess which evaluation questions are missed? If not, you are treating evaluations as if they are nothing more than pass-fail documents. Without submitting failed evaluations, you cannot rely on your data. Without correcting problems associated with the relationship between your evaluations and your OQ training, you end up training people to pass the evaluation and then have to actually teach them how to do the job later. This can cost you time, money, and can even lead to a dangerous situation between the time employees pass an ineffective evaluation and the time when they are eventually trained properly. You Should be Evaluating Your Evaluations Your evaluations are a way to ensure your training is relevant and effective. Performance of the task is, without a doubt, the best evaluation method. If something is missed here, you need to know it. Even the submission of failed performance evaluation can be a key indicator of knowledge transfer problems. PHMSA has implied that performance of the task should be a part of the evaluation process. If your evaluations do not match your process, then it’s time […]
February 15, 2019

ENERGY worldnet, Inc. Sets Staggering Pace in Developing Course Content

  After publishing 51 new computer-based training courses in 2016 and 142 in 2017, e-learning company EWN created a record 285 new e-learning courses in 2018. With regulatory scrutiny increasing and human error accidents trending as a hot topic in the oil and gas industry, the need for the most technologically up-to-date training content is quickly becoming a priority for energy companies. Executive Director of Education at EWN, Dr. Matt Joiner, shared how EWN’s completely in-house education department separates itself from the competition, “while other e-learning companies handling this task themselves can take up to 6 months per course, EWN has streamlined the process to complete courses in a matter of weeks. The process and protocols we employ in the development of our computer-based and instructor-led trainings incorporate both industry and educational best practices.” While day-to-day updating and creating new course content, EWN works hand-in-hand with both Operators and Contractors to create custom content. This process can piggy-back on the same streamlined processes to expedite the timeline that some Operators and Contractors struggle to delivery. EWN consults on this process or can step in and develop content.   For more industry news and insights:
January 23, 2019

Jim’s Takeaways from the Louisiana811 Damage Prevention Summit

  I had a great time at the Louisiana811 Damage Prevention Summit held January 15-17.  It was an exciting event with a lot of insight.  Here are my big takeaways from the week: New Technologies – This session had the most buzz afterwards and it focused on Virtual Reality & Augmented Reality and how it will play a big part in our lives (training, job duties and more). VR is becoming mainstream and companies are adopting to help make their training and work more effective and efficient. James Spellos from Meeting U did an awesome job engaging the group and pulling the curtain back on some of the newest ways VR will be impacting our work and personal life. Live Demo of Natural Gas – Roderick Bourgeois (Kinder Morgan) brought the fire to the show, with a fantastic live demo that showcased the various properties of gas – what to be aware of and applied them to real-life examples. There were plenty of questions and interaction with the crowd and if you are looking for something to break the norm of conference sessions, this is one for sure. Lots of other good stuff at the Damage Prevention Summit, hope to see you out […]
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